1. Call Routing & Management
- Advanced call routing with DID and IVR support
- Automatic call distribution (ACD) and queue management
- Call forwarding, transfer, and hold features
2. Voicemail & Messaging
- Customizable voicemail greetings with email notifications
- Integrated SMS and fax support
- Message recording and playback options
3. Call Recording & Monitoring
- Automatic and on-demand call recording
- Real-time call monitoring and whisper features
- Secure storage and easy retrieval of call logs
4. Integration & Scalability
- Seamless integration with CRM, ERP, and other business apps
- Cloud-ready architecture for easy scalability
- Multi-tenant and multi-location support